List item showing up in drop-down but not selectable

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rvoortman
rvoortman Member, ALL USERS Posts: 2 New Contributor
in Planning & Modeling

I have a list-formatted line item for which I would like to select a new item in the drop-down list. I can see the item in the drop-down list but when I select it, Anaplan does not accept the change and keeps showing the previous value. Does someone know what could cause this ? Thanks in advance. 

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  • rvoortman
    rvoortman Member, ALL USERS Posts: 2 New Contributor

    Thank you Jared, Rob and Chris for your quick responses. 

     

    I tried to delete the cache but the issue is still present. 

     

    Regarding selective access, there is actually a Read Access Driver and a Write Access Driver. I checked these and I believe it is not linked. Furthermore, if I'm able to see the value, this means the RAD is not blocking, right? And same if the cell is blue, this should mean the WAD is not blocking this cell?

     

    The dropdown list is indeed dependent but shouldn't the fact that I can see the value in the drop down list indicate that the combination is allowed? 

     

    Furthermore, I tried to add the exact same list item in our QA model and it works in that model. 

     

    I added a short video to show you the issue. Thanks for your help.

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