NUX Comments: Add ability to notify a user mentioned in a comment

Options
jcannon
jcannon Member, ALL USERS, GroupMember, Certified Model Builder Posts: 5 Master Anaplanner of the Year
in User Experience

Absolutely thrilled that we now have the ability to add a comment thread to any card in the NUX! A suggestion I have to make it even better would be to have the added ability to mention a user via the "@User" comment similar to popular team chat/collaboration tools, and then have a notification pushed to that user to alert them that someone mentioned them in a card and requires a response from them.

Tagged:

Comments

  • georgevaizey
    georgevaizey Member, ALL USERS Posts: 3 New Contributor

    This is a great feature we use all the time. Please could you improve the email/ Slack notifications to actually show the message? Having received  a message (which might not require any action/ just say "Thanks @ [name] ") it shouldn't require me to log in to see it. Thanks!

  • georgevaizey
    georgevaizey Member, ALL USERS Posts: 3 New Contributor

    Thanks Emily for the prompt response!

  • LilyChapman23
    LilyChapman23 Member, ALL USERS, GroupMember, Partner, Certified Model Builder Posts: 3 New Contributor

    @EmilyJ Our clients would also love to see the comment/message show in the email. Great to hear that this is on the roadmap for the new year. Thanks!

  • JoannaM
    JoannaM Member, ALL USERS, GroupMember, Employee Posts: 4 Occasional Contributor

    Thanks for this feedback everyone! As Emily says, comment previews are on our roadmap, likely in the second half of next year. If you have any more feedback on collaboration functionality, please don't hesitate to pass it on! - Joanna, Product Team

Categories