Excel Add-In Unexpected Error

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sheena.davies
sheena.davies Member, ALL USERS, GroupMember, Community Member Posts: 5 Occasional Contributor
in Extensibility

I have recently installed Excel Add-in 3.2.129 and I cannot get it to work. When I run a query I get the following:

 

. Capture.PNG

 
 

Followed by a long wait and then:

 

Capture.PNG

 

Any ideas??

 

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  • sheena.davies
    sheena.davies Member, ALL USERS, GroupMember, Community Member Posts: 5 Occasional Contributor

    Hi

     

    Yes - uninstalled the old one though it proved rather tricky and ended up uninstalling/re-installing Office to achieve it.

     

    Regards

     

    Sheena

  • sheena.davies
    sheena.davies Member, ALL USERS, GroupMember, Community Member Posts: 5 Occasional Contributor

    Hi Magali

     

    I've updated to v3.3 and contacted support - no resolution yet.

     

    Regards

     

    Sheena

  • sheena.davies
    sheena.davies Member, ALL USERS, GroupMember, Community Member Posts: 5 Occasional Contributor

    I was temporarily using semicolon to delimiter csv files as working with some files from France. Changed it back to comma and all now working.

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