User Roles not syncing

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pshashank
pshashank Member, ALL USERS, Partner, Certified Model Builder Posts: 3 Occasional Contributor
in Enterprise Scale

Hi All,

 

I'm recently facing issues where for some roles in the model, access to actions are not being properly moved from Dev to Prod model.

 

For example, If I give WRITE access to a Regional Manager role from some Approval Process(Having certain number of actions) in the Dev model and then move it PROD. Now if I check the same process in the PROD model, I get the message "You are not authorized to this action".

 

In the PROD model, if I check the access to the actions for Regional Manager role, I see that this role has not been configured to run the Approval Process even if its properly set up in the Dev model.

 

The only work around for now which I've found is that, first I have to remove access to all the actions in the Dev model for this role. Move this to PROD model then again provide access to all the actions and then again sync it to PROD.

 

Is anyone else facing this issue and what is the causing this issue.

 

Thanks in advance!!

 

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Comments

  • pshashank
    pshashank Member, ALL USERS, Partner, Certified Model Builder Posts: 3 Occasional Contributor

    @Misbah 

     

    I've checked all the roles and ensured that list access is there. I've tested scenario for #2 as well. In this case I'm getting the same error.

     

    I'm facing the issue since last one month as this. The workaround that I am using is time consuming as we have to do multiples syncs from dev model to fix the issues. Plus now we have to check all the roles twice (one time in Dev and other in PROD post sync) which takes a lot time.

     

     

  • pshashank
    pshashank Member, ALL USERS, Partner, Certified Model Builder Posts: 3 Occasional Contributor

    @Misbah Thank you for the inputs!

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