Format Date in the New UX is different from the model one

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chaualexan
chaualexan Member, ALL USERS, Partner, Certified Model Builder Posts: 5 Occasional Contributor
in User Experience

Hi everyone,

 

I am a french builder, building a model for a french customer, and on the model (or old UX), the date format is dd/mm/yyyy.

 

On the New UX the format seems to be the same (dd/mm/yyyy), except that when entering the calendar it's in english, where it was in french in the old UX. So far that's not a real problem.

 

However, when entering manually a date, without passing by the calendar, it is entered as the american date format mm/dd/yyyy, thus entering the wrong date, 21/12/2021 becoming 2001-02-01 for some reason (guess it's a bug since 21 is supposed to be a month so <= 12).

Capture d’écran 2020-12-21 à 19.08.29.png

Here's an example, you can see below the date 21/12/2020, (21 st of December 2020)  selected via the calendar in the good format, but when I manually enter 10/12/2020 (10 th of December 2020), I get 12 th of October.

 

Is it a known bug waiting for an update or is there something to do about it ?

 

Thanks to anyone helping ! 

 

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Comments

  • chaualexan
    chaualexan Member, ALL USERS, Partner, Certified Model Builder Posts: 5 Occasional Contributor

    Hi @rob_marshall,

     

    Thank you for your response, I think it does depend from the regional settings from my computer, or my browser, for the model, where it is well in french on the module. However, it's in the new UX where the format change while my settings haven't.

     

    Here's a screenshot of my regional setting for my machine, which is France and hasn't changed since the beginning :  

     

    Capture d’écran 2020-12-21 à 19.59.45.png

  • chaualexan
    chaualexan Member, ALL USERS, Partner, Certified Model Builder Posts: 5 Occasional Contributor

    @rob_marshall 

     

    I am using Google Chrome

  • chaualexan
    chaualexan Member, ALL USERS, Partner, Certified Model Builder Posts: 5 Occasional Contributor

    @rob_marshall 

     

    Yes that's it.

     

    They also reported an error with the form action, when they select a date when the date is blank, they get the date minus one day, but not when a date is already there. This is really strange and I don't know why it happens. I recorded this in the video attached.

     

    Thank you for your time Rob ! I think I will contact Anaplan support for these problems and will post on this thread if there's a solution.

  • chaualexan
    chaualexan Member, ALL USERS, Partner, Certified Model Builder Posts: 5 Occasional Contributor

    @rob_marshall 

     

    Account Anaplan.png

     

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