Collateral for Customer Sustainability

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lisa.linnell
lisa.linnell Member, ALL USERS, Employee Posts: 5 Contributor
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Defining and documenting the customer's sustainability plan has been identified as a high-value activity that should be completed during project planning. Discussing the expectations of User Acceptance Testing (UAT) allows for transparency in the level of support that the customer's Anaplan team will own post-go-live. See slide 4 of the Collateral for Customer Sustainability deck for more information about UAT as a Center of Excellence (CoE) launch point. 

UAT as CoE Launch Point.png

 

The customer's selected Anaplan success journey helps set the "CoE Mission" and should be selected when setting expectations for governance and support. See slides 2-3 of the Collateral for Customer Sustainability deck for more information.

 

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