Error accessing the Workspaces tab via Administration

frank.dang

This has been identified as an outstanding known issue. Please see below for the issue description and work around until the issue is officially fixed.

 

Issue:

When accessing the Administration->Workspaces page with a user account that has Workspace Admin assigned, the following message will be displayed on the page:

Work Around:

Remove the Workspace Admin role(s) from the user account and the Administration->Workspaces page should load as expected.


Caution: By utilizing the above workaround, you will be marking this account as an end user and not an admin user from all of their workspaces.  An additional workaround would be to leverage an alias account with admin privileges.

 

If this work around is not suitable in your use case, please contact Support at support@anaplan.com.

 

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Internal Reference:API-2024 

JonathanW

This issue has been fixed.