NMX: Using an Open dashboard action on a filtered grid causes the dashboard to get stuck loading

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JackP
JackP Member, ALL USERS, GroupMember, Employee Posts: 5 Occasional Contributor

This item has been identified as an outstanding known issue.  A workaround is provided until the issue is officially fixed.

 

Issue

In the NMX when selecting an Open Dashboard Action on a dashboard, the dashboard becomes stuck loading for any module on the dashboard that has a filter applied to it.

 

Workaround

Use the Refresh Data button on the on the dashboard toolbar.

 

If this workaround is not suitable in your use case, please contact Support at support@anaplan.com.

 

 

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Internal Reference: LOTUS-1802

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