Anaplan Certificate obtained from Sectigo - Private Key issue

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paresh_kerai2
paresh_kerai2 Member, ALL USERS, Partner, Certified Master Anaplanner, Certified Model Builder, Community Pioneer Posts: 2 Master Anaplanner of the Year
in Extensibility

I recently helped a client obtain a certificate for use with Anaplan Connect from Sectigo, using the document below.

 

https://community.anaplan.com/t5/Releases/How-to-Use-Third-Party-Certificates-With-Anaplan/ba-p/49116

 

The public key that Sectigo send as per the guide works when installing it in Anaplan tenant admin. 

 

The Private key does'nt work with Anaplan Connect straight away and needs converting from PKCS#1 (RSA Encrypted key) to PKCS#8. This can be done by using the OpenSSL utility and running the following command using command prompt.


openssl pkcs8 -topk8 -inform PEM -outform PEM -nocrypt -in xxx_48300_key.pem -out xxx_48300_pkcs8_key.pem

 

The resultant file generated should be used as your private key within Anaplan Connect. This isn't obvious, and might save you some time if you use Sectigo to obtain certificates.

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