When selecting the option to Void a DocuSign document, it should be possible to provide the reason

Options
CQuonoey
CQuonoey Member, ALL USERS Posts: 5 Contributor
in Extensibility

Currently when the Anaplan user choses the option to Void a DocuSign document, they are not prompted to provide a reason.  The resultant email which is sent to all DocuSign signatories states that “<Workflow> has been Voided for the following reason: Not specified”.

It should be possible that when a DocuSign document is Voided, the Anaplan user is prompted to provide the reason that the document is being Voided, and this reason should be included in the email sent to all DocuSign signatories.  For example, “ <Workflow> has been Voided for the following reason: Document contains an error and is to be corrected and resent”.

Tagged:

Categories