import file error

Options
Aditya1993
Aditya1993 Member, ALL USERS, Certified Model Builder Posts: 5 New Contributor
in Extensibility

Hi Anaplan Community,

 

Below is a screenshot of the error I receive every time when I try to run a process with and excel file upload. what is more concerning is, if the same file has been uploaded by different user then system works fine? Please let me know how to tackle this issue.

 

 

Tagged:

Comments

  • JJANIK
    JJANIK Member, ALL USERS, Certified Model Builder Posts: 5 Occasional Contributor

    @Aditya1993 one more check you can make: please take a look at user settings, could also be the case that selective access is different between user profiles (it happens while I'm testing someone's access for example), causing some of the automated mappings to be dropped.

  • Aditya1993
    Aditya1993 Member, ALL USERS, Certified Model Builder Posts: 5 New Contributor

    @JJANIK I've Workspace admin with Full access but still face the issue, I guess the main issue is in my Excel setting but don't know how to deal with it.

     

Categories