Error in importing CA Certificate

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jamuthiraR
jamuthiraR Member, ALL USERS, Community Member Posts: 4 Occasional Contributor

Hi All,

 We are trying to achieve CA Certificate authentication. While we followed the instructions provided in the link below https://community.anaplan.com/t5/Knowledge/A-Guide-to-CA-Certificates-in-Anaplan-Integrations/ta-p/39305#toc-hId-1363730354 , we got an import success message. But still, we don't find any file imported. The screenshots are attached herewith. Please help us with this. Thanks in advance.

 

Best Regards,

Jamuthira R

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Comments

  • jamuthiraR
    jamuthiraR Member, ALL USERS, Community Member Posts: 4 Occasional Contributor

    Hi,

    @jesse_wilson 

     The certificate in the screenshot is not the one which we try to import. There is a mismatch in the expiry date of it. We have followed the export steps. Still, we have some options disabled. The screenshots of them are attached herewith. Thank you.

    Best Regards,

    Jamuthira R

    1.PNG2.PNG3.PNG4.PNG5.PNG6.png

  • jamuthiraR
    jamuthiraR Member, ALL USERS, Community Member Posts: 4 Occasional Contributor

    Hi, 

    @jesse_wilson 

     I will review the link you have shared. If it is not sufficient I will try to contact the certificate authority. Thank you so much.

     

    Best Regards,

    Jamuthira R