Ability to Disable and Modify Welcome Email

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msanchez00
msanchez00 Member, ALL USERS, Community Member Posts: 1 Occasional Contributor

We want to be able to control who gets a welcome email stating that you're Active on Anaplan. Our access to Anaplan is via another tool and the email stating the person is an Active user is: #1: Misleading because they also need to be provisioned in the other system where we are controlling the link access to Anaplan and #2: The user may not be aware that they are being provisioned during a weekend deployment.  

 

We would also like to modify the email template to include the SSO URL within the email.

 

 

Comments

  • Igor
    Igor Member, ALL USERS, Community Member Posts: 4 New Contributor

    Dear msanchez00, community,

     

    does it mean that currently there is no way to customize welcome emails? This is just an idea we propose to Anaplan for a future implementation, correct?

     

    thanks,

    Igor

  • darby55
    darby55 Member, ALL USERS, Employee Posts: 5 Occasional Contributor

    The ability to customize the message,  (possibly co-brand), with an option to omit it being sent, is needed by the MSP program.  In these situations the messaging needs to look it's being sent by the Partner to the end-user.