Change Workspace Notification Email
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mjpearlman
Member, ALL USERS, GroupMember, Employee Posts: 5 Contributor
in Security
Recommend removing Support email address for workspace addition notifications. End users who get added to workspaces receive a notification from no-reply@anaplan.com, but there is a link to support@anaplan.com. When users have issues with access to models, they send emails to support@anaplan.com rather than to their internal workspace admins. Eliminating the support@anaplan.com email link in the notification would stop the unnecessary emails frgoing to support. Further, the notification should include a message to email their internal support if they have any issues accessing the platform.
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