Informatica doesn't find Anaplan Model as source/target model

sweemaels

Hi all, 

 

I'm trying to connect Salesforce and Anaplan via Informatica. 

I've setting up Salesforce and Anaplan add-in in informatica and 'test loging' works for both.

 

When I am trying to create a new synchronisation task for an update, Informatica recognizes Salesforce. However for Anaplan, it seems that Informatica can't make the link - a red cross is shown (see picture attached) - but no description of the error is displayed. 

 

Would you have any idea of what it is linked to ? And what would be the solution for this ?

 

Thanks a lot, 

 

Sarah