Hierarchy Filter Not Working on Saved View

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Audrey1
Audrey1 Member, ALL USERS, Certified Master Anaplanner, Community Member, Certified Model Builder Posts: 5 Certified Master Anaplanner
in User Experience

Hello,

 

I am having an issue where my hierarchy filter is working on one saved view, but not the other. This all refers to a hierarchy with 4 levels (L1, L2, L3, and L4). The following views are involved:

 

  1. Module A: Dimensions: L3. Select levels to show: L3
  2. Module B: Dimensions: L4. Selected levels to show: L3 and L4
  3. Module C: Dimensions: L4. Time. Selected levels to show: L3 and L4

My goal is to have the user select an L3 list item in Module A and have Module B and Module C update to only show the L4 list items under the selected L3. For Module C, I was able to turn on the hierarchy filter, and it works perfectly. However, I am not able to turn on the hierarchy filter for Module B, and when I hover over the little icon to see why, nothing pops up. Does anyone know why I am not able to turn on the hierarchy filter for Module B?

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