Gainsight: Save time, download the Gainsight Assist Outlook Add-in

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AnnaJ
AnnaJ Member, ALL USERS, Employee Posts: 5 Contributor

The Gainsight Assist Outlook add-in helps you manage your day-to-day customer communications – saving you time and effort! You can access standardized Gainsight email templates directly from Outlook, thereby saving time when composing customer emails for activities such as CPX or deprecations. Having the ability to log emails to Timeline from your inbox saves time and ensures that every important and relevant conversation is captured.Download the add-in today via the ‘Get Add-ins’ button on the home bar in Outlook.

Use the instructions here to successfully add the add-in and find out more about this exciting new features capabilities – it really is a game-changer!

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Please note: While using the Outlook desktop app, users can find some formatting issues for the email template that contains bullets. This is due to the limitation of Microsoft.