Excel add-in not showing extra year

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felau18
felau18 Member, ALL USERS, Partner Posts: 3 New Contributor
in Anaplan Community

I have used excel add-in to refresh to include the new year. However, there are still issues where, even though the saved views within the modules and the modules itself has an extra year, it does not show up within the excel. Please advise - certain tabs had an extra year eg. FY25 whereas some could not simply show up. The time dimension is from FY18- FY25. Thanks in advance. 

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  • felau18
    felau18 Member, ALL USERS, Partner Posts: 3 New Contributor

    Im using Excel Add-in v4.1 exe. Not sure if that makes a difference?

  • felau18
    felau18 Member, ALL USERS, Partner Posts: 3 New Contributor
    Hi i've checked all the ticks and have contacted support. Was told that i need to create a new connection and i cant refresh it.

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